Case Study

NASA Ames Mission Control
Multiple engagments with NASA Mission Control to test and adopt emerging software design best practices for the Viper Mission to the moon.

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Case Study

Kaiser Permanente
Program creation & implementation to enact and maintain user centered design practice within product model.

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My Path

I bring a people-first approach to Design Operations and Program Management, drawing on years as a product designer and creative leader. For me, great design ops isn't just about process—it's about creating the conditions where exceptional customer experiences can emerge naturally.